VELUX Promotion Terms & Conditions

These VELUX Promotion Terms & Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of these VELUX Promotion Terms & Conditions and by participating all claimants will be deemed to have accepted and be bound by these VELUX Promotion Terms & Conditions. Please retain a copy for your information.

  1. The Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND.
  2. By taking part in this promotion and claiming a Reward (i.e. Argos collection code, Argos A-card, Marks and Spencer (M&S) e-gift card, Thomas Cook gift voucher, Pizza Express e-code, Milano gift card, Ticketmaster e-code, Currys PC World e-voucher, Dunnes Gift Card, Tesco Ecode card or John Lewis e-voucher) you agree to (1) these VELUX Promotion Terms & Conditions and (2), depending upon where you made the Qualifying Purchase (as defined below) and whether you have chosen an Argos Reward, M&S Reward, Thomas Cook Reward, Pizza Express Reward, Milano Reward, Ticketmaster Reward, Tesco Reward or John Lewis Reward, the applicable Argos, M&S, Thomas Cook, Pizza Express, Milano, Ticketmaster, Currys PC World, Dunnes, Tesco or John Lewis Terms & Conditions as follows: All of these Terms & Conditions are set out below.
  3. You are only entitled to claim a Reward if you made a Qualifying Purchase, i.e.: (1) if at any date between 01.03.2018 and 31.04.2018 you purchased one or more VELUX white-painted roof window(s) (models GGL: 2070, 2060, 2066, 2062, 2070Q, 207021U, 206021U, 206621U, 207030, 206030, 206630, SD5N2, SD5P2, SD5W2, SD5J2, GPL: 2070, 2060, 2066, SD5N2, SD5P2, SD5W2, SD5J2 GIL: 2070, 2060, 2066, GDL: SD0L001, SD0W001, SK0L222, SK0W224, SK0L322, SK0W322, VFE: 2070, 2060, 2066, GEL: 2065G, VEA: 2065G, VEB: 2065G, VEC: 2065G) (2) you are aged 18 years or over; and (3) you are either (a) the final (professional) installer of the VELUX products so purchased and you purchased them to install them and not for onward sale, or (b) the owner of a house or other residential property who has purchased the products for installation in a residential property that you own. If you have purchased, collected or installed the products in your capacity as an employee, you should have permission from your employer to claim Rewards in relation to the purchase.

    Each VELUX white-painted roof window falling within a Qualifying Purchase will qualify you to claim a Reward dependant on the value of £25 for UK residents or €30 for residents of the Republic of Ireland. Only one Reward may be claimed for each such window purchased. No Reward will be provided unless claimed in accordance with these VELUX Promotion Terms & Conditions (see below for how to claim).
  4. Any claim or claims for Rewards corresponding to a purchase or to purchases in aggregate of more than 25 windows will be subject to further verification by the Promoter. However the Promoter reserves the right to subject any claim for a Reward to further verification. As part of the verification process, address and identity details may be requested plus further evidence of the products having been installed in a construction project (in which case they must be provided within 14 days).
  5. The Promoter reserves the right to reject any claim for Rewards and to refuse to award a Reward or withdraw allocation and/or refuse further participation in the promotion and disqualify a participant where there are reasonable grounds to believe there has been a breach of these VELUX Promotion Terms & Conditions or any instructions forming part of this promotion's requirements or if it suspects fraud or believes you are for any other reason not entitled to the Reward. The Promoter will be the final arbiter in any such decision and no correspondence will be entered into.
  6. In order to participate in the promotion and claim a Reward, as well as making a Qualifying Purchase you will have to provide certain information. The information that you provide will or may include: your name, address, business name and contact details; details relating to the Qualifying Purchase, including where the purchase was made, the VELUX products purchased and the invoice number; and details of items that you purchased at the same time. However, no information about the price you paid for the VELUX products or any other items that you purchased at the same time, or information about discounts or payment terms, will be provided to the Promoter (such information will be removed before the other information is received by the Promoter).
  7. Any personal data that you provide will be used solely in accordance with current data protection legislation and will not be disclosed to a third party, other than the Promoter's agencies for the purpose of servicing/implementing the promotion and for research purposes. You agree that the Promoter may disclose the personal data and other information that you provide in connection with this promotion to its agencies for the purpose of servicing/implementing the promotion and for research purposes. Such research may include contacting you by telephone/text/email/post or otherwise to conduct surveys.
  8. If you do not wish to receive any further communication from the Promoter or its agencies via SMS, please for UK text the word STOP to 60068 or for ROI text the word STOP to 57782. If you do not wish to receive any further communication from the Promoter or its agencies via email, please for UK send an email with the subject line UNSUBSCRIBE to [email protected] or for ROI to [email protected]
  9. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, the Promoter reserves the right to cancel or amend the promotion or these VELUX Promotion Terms & Conditions, at any stage, but will in such case endeavour to minimize any adverse effect on participants in the promotion.
  10. The process to claim a Reward is as follows:
    • You must create an account online at www.velux.co.uk/rewards in the UK or www.velux.ie/rewards in ROI, and provide some basic information. Usage of personal data that you provide will be in accordance with point 7 above.
    • Register your Qualifying Purchases by uploading proof of purchase from the supplying merchant. This can be supplied in JPEG, PNG, PDF and other common file formats. Proof of purchase will only be accepted if uploaded through your account on or before 11.05.2018. To be valid, proof of purchase must include VELUX product code, quantity of products purchased, date of purchase and name and branch detail of supplying merchant.
    • Subject to verification by the Promoter, the relevant Reward balance will be added to your account. Verification of proof of purchase may take a few working days. The Promoter may ask for the image to be resubmitted if it is illegible or omits any of the details outlined above in point (b). Rewards from each specific purchase can be redeemed immediately upon verification by the Promoter, or can be retained and redeemed in combination with Rewards earned from other qualifying, verified purchases.
    • Select which partner organisation you wish to redeem a Reward from (chosen from the selection of M&S, Argos, Ticketmaster, Thomas Cook, Currys PC World, Pizza Express, Tesco or John Lewis in the UK and Argos, M&S, Ticketmaster, Milano or Tesco in ROI) and the denomination of Reward from the available options.
    • The selected amount redeemed will be removed from your Rewards balance. The reminder of the Rewards balance can then be redeemed from the same, or from another, Rewards partner. Available Reward denominations may vary depending on partner.
  11. The Promoter accepts no responsibility for any proof of purchase lost or mislaid. The Promoter reserves the right to request the original proof of purchase at any time, in order to verify a claim for Rewards. (Proof of purchase will be returned).
  12. Any participant claiming this offer on behalf of their company may have a tax liability, any tax liability is the claimant's own responsibility.
  13. The Promoter reserves the right to withdraw the promotion at any time without prior notice.


Argos UK Terms & Conditions

Collection Codes requested before 6th June 2018

You can use your Argos eGift Card online at argos.co.uk, via the Argos app or in any UK Argos store. And with over 50,000 products to choose from, you've got some decisions to make. What a great problem to have!

SPEND IT ONLINE.
Make a note of your unique Argos eGift Card number and PIN above. Then simply visit argos.co.uk and choose your new stuff by adding it to the online trolley. Go through to checkout, select delivery or collection, then pop in your Argos eGift Card and PIN as payment. You can use it as full or part payment. Bish bash bosh. Job done. Please note only a maximum of three Argos eGift Cards can be used per transaction.

SPEND IT IN-STORE.
Download your unique Argos eGift Card to your mobile device. Or print it out if you'd rather, we don't mind. Go to argos.co.uk and use our Fast Track Collection or Check & Reserve to ensure your shiny new product is waiting for you. Then it's shoes on and you're Argos bound. Head straight to the Fast Track Collection point or present your Argos eGift Card to the nice people in-store at the till, either from your mobile device or as a print out. Grab your new stuff and enjoy.

SPEND IT ON WHAT YOU LIKE, WHEN YOU LIKE.
You don't have to spend it all at once. Keep a track of your balance on argos.co.uk. Simply login to your 'My Account' area and navigate to 'Gift Cards'. Easy.

IF YOU NEED TO BRING IT BACK. JUST BRING IT BACK.
Refunds are issued in the form of a physical Argos Gift Card. If the refund is issued in-store then the new Gift Card will be provided at the till. If the refund is processed via phone or online then the Gift Card will be sent to you in the post.

TERMS AND CONDITIONS:
eGift Cards may be redeemed in full or part payment for goods in any UK Argos store or online at argos.co.uk, including current promotional offers, at the prevailing prices listed. eGift Cards cannot be used for purchases made over the phone. eGift Cards cannot be used for the purchase of other gift cards or vouchers. GBP £ eGift Cards cannot be redeemed in ROI. This eGift Card is not a credit, debit or cheque guarantee card, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be re-sold or re-tendered. This will not affect your statutory rights. Please see expiry date on the eGift Card. Argos Ltd reserve the right to decline or withdraw the eGift Card at any time. Treat this eGift Card like cash, Argos Ltd cannot be held liable for lost, stolen or damaged eGift Cards and they will not be replaced. To check your balance at any time please sign into your account at argos.co.uk and use the balance checker provided.


For any queries relating to the promotional offer please contact [email protected]

Offer not available for online purchases. Collection Codes can be redeemed via mobile or printed email at Argos manned tills only and cannot be redeemed online or through the self-service points in Argos stores. The Promoter accepts no responsibility for receipts lost or mislaid. Receipts will need to be kept and uploaded as proof of purchase to obtain Collection Codes. The Collection Code can only be used once and no change or store credit will be given if the value of your purchase is less than the value of the Collection Codes you are spending. The expiry date for the validity of the Collection Code is displayed on the reward. All items are subject to availability. The Collection Code cannot be redeemed for cash or an Argos Gift Card. A maximum of 5 Collection Codes can be used in each Argos transaction. All participants agree to be bound by these terms and conditions. The Collection Code can be redeemed only at participating Argos stores. Collection Codes are issued by Argos. ARGOS Terms and Conditions apply. Argos means Argos Limited, Avebury, 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND.

Marks and Spencer (M&S) UK Terms & Conditions

For any queries relating to the promotional offer please contact [email protected]

E-gift cards can be redeemed via printed PDF of the e-gift card at M&S tills or can be redeemed online by entering a 16 digit number and a 5 digit PIN. The e-gift card must be printed and presented to till operator for redemption in-store. No limit to number of e-gift cards per in-store transaction. Maximum of 5 e-gift cards per online transaction. The e-gift card can be used for multiple M&S transactions. If the entire balance on the e-gift card is not spent in one transaction, the remaining balance will be updated after each transaction and shown on the printed till receipt in store. This e-gift card will be valid for 24 months from the last transaction (transactions include balance enquiries). Any remaining balance will be cancelled on expiry of the validity period. All items are subject to availability. E-gift cards cannot be exchanged for cash or used to pay for M&S Money services, products or outstanding card balances, made to measure shirts, cosmetic, appliances, personalised cards or M&S Energy. E-gift cards can be used as part payment with another means of payment. All participants agree to be bound by these terms and conditions. E-gift cards can be redeemed only at participating M&S stores. E-gift cards can only be redeemed at Marks & Spencer stores in the United Kingdom and Channel Islands (inc. Outlets but excl. BP stores) and online subject to terms and conditions. E-gift cards are issued by M&S. M&S Terms and Conditions apply. Marks and Spencer, Waterhouse House, 35 North Wharf Road, London, W2 1NW. Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND.

Thomas Cook UK Terms & Conditions

Digital Gift Cards

  1. Where to buy Thomas Cook E Gift Cards: E Gift Cards can be purchased at any Thomas Cook or The Co-operative Travel UK high street travel store or online at www.thomascook.com/gift-cards. Online sales of E Gift Cards are managed on behalf of Thomas Cook by SVM Global Limited. All Thomas Cook Gift Cards are issued by TCCT Retail Limited. E Gift Cards are a digital version of the Thomas Cook Gift Card.
  2. Buying E Gift Cards: It is your responsibility to ensure that you provide the correct email address for the person to whom you wish to send the E Gift Card. Thomas Cook accepts no responsibility for any delivery of an E Gift card to an incorrect recipient if the email address provided to us is incorrect, and you will not be entitled to any refund of your payment in such circumstances as we will have no means of preventing the E Gift Card from being used by the person who receives it. The minimum purchase amount for an E Gift Card is £10 and the maximum value is £5000. When your order has been processed, the recipient of your E Gift Card will receive an email within 24 hours containing a link to the purchased E Gift Card. The recipient will need to print out the E Gift Card and must ensure that they keep the serial number and CVV number secure and confidential so as to prevent anyone else from using them without their permission.
  3. Registering an E Gift Card: The recipient of an E Gift Card must treat that Card as if it is cash. Lost or stolen E Gift Cards cannot be replaced unless the recipient has previously registered their card with us. Cards can be registered at thomascook.com/gift-cards. To report a registered E Gift Card as lost or stolen, please call 0333 003 5784 within 24 hours or log on to thomascook.com/gift-cards under Manage My Card.
  4. Expiry of E Gift Card: Each E Gift Card will have an expiry date stated on it. The balance on an E Gift Card must be used before the expiry date shown or it will be deducted
  5. Checking Balance on E Gift Card: If you do not spend the entire balance on the E Gift card the remaining balance will be updated after each transaction. The balance remaining can be checked in store, online, by calling 0333 003 5784.
  6. Using your E Gift Card in a travel store: E Gift Cards can be used at a Thomas Cook or The Co-operative Travel high street travel store in the UK to pay in full or in part for travel products and services, including travel insurance.
  7. Using your E Gift Card online: E Gift Cards can be used online at thomascook.com but only to pay for a package holiday operated under one of the following brand names: Airtours, Club 18-30, Escapades, Manos or Thomas Cook. They can also be used to pay for Airtours package holidays on the Airtours website at airtours.co.uk. When using an E Gift Card to book one of these package holidays on our web site, you will need to enter the card number, expiry date and CVV number from the E Gift Card on the payment page within the holiday booking journey. Important Note re Online Use. Please note that it is not possible to use an E Gift Card to pay only part of the payment due when booking a package holiday online or when paying the balance of an applicable holiday previously booked online. You must have sufficient funds on your E Gift Card to cover the full amount requested when you reach the payment screen; otherwise the E Gift Card will not be accepted.
  8. Using your E Gift Card for Thomas Cook Sport packages: E Gift cards can be used when you book direct with Thomas Cook Sport by telephone. Please call 01733 224834 to make your Thomas Cook Sport booking and to use your E Gift Card as payment either in full or in part, depending on the terms and conditions of the package being booked. Please note that E Gift Cards cannot be used to pay for Thomas Cook Sport packages booked online at thomascooksport.com
  9. Excluded Purchases: It is not possible to use your E Gift Card to purchase foreign currency, to carry out money transfers or to purchase any other travel money or financial services product (other than travel insurance). E Gift Cards cannot be exchanged for cash.
  10. Refunds: If you have used an E Gift Card to pay in full or in part for a travel product, and are due a refund of all or part of the cost of that product (e.g. as a result of cancelling or amending your booking), the refund due will be re-credited to your E Gift Card in the rst instance, unless the refund amount exceeds the amount that was originally taken from your E Gift Card, in which case the remainder will be refunded either to your credit or debit card or in cash, depending on which payment method you used originally.
  11. Refusal or cancellation of E Gift Cards: Thomas Cook reserves the right to refuse to accept any E Gift Card which has been damaged so as to make it unusable, or which we consider has been tampered with in any way or which, in our opinion, is being used to commit any type of fraud. Thomas Cook reserves the right to cancel any E Gift Card if, in our opinion, such action is necessary to prevent any fraud or other potential misuse. This does not affect your legal rights.
  12. Limitations: E Gift Cards cannot be re-sold, or exchanged for cash. They become void if re-sold or transferred for value. Monies on unused E Gift Cards cannot be transferred.
  13. Card Issuer: TCCT Retail Limited, registered of ce: Westpoint, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6FZ. Company registration number 7397858 England. The purchase and use of a Thomas Cook Gift Card or E Gift Card is subject to the above terms and conditions, which we may amend at any time without prior notice. These terms and conditions are governed by English Law and any dispute will be subject to the exclusive jurisdication of the Courts of England and Wales.

Physical Gift Cards

Registering your Gift Card: You are responsible for keeping your Gift Card safe, and should treat it as if it is cash. Lost or stolen Gift Cards cannot be replaced unless you have previously registered the Gift Card with us and you report the loss or theft to us within 24 hours of it occurring. After purchasing your Gift Card, you can register it at www.thomascook.com/gift-cards.

Reporting A Lost or Stolen Gift Card: Any loss or theft of a registered Gift Card must be reported to us within 24 hours of the loss/theft occurring. To report a registered card as lost or stolen please call 0333 003 5784 or go to your local Thomas Cook or The Co-Operative travel store. We reserve the right not to replace a card or reimburse any funds on it if the loss or theft is not reported to us within the stated 24 hour timescale.

Thomas Cook Gift Cards

  1. Where to purchase Thomas Cook Gift Cards: Thomas Cook Gift Cards can be purchased at any Thomas Cook or The Co-operative Travel UK high street travel store, or online via our website at www.thomascook.com/gift-cards. Online sales of Gift Cards are managed on behalf of Thomas Cook by SVM Global Limited. All Thomas Cook Gift Cards are issued by TCCT Retail Limited.
  2. Registering your Gift Card: You are responsible for keeping your Gift Card safe, and should treat it as if it is cash. Lost or stolen Gift Cards cannot be replaced unless you have previously registered the Gift Card with us and you report the loss or theft to us within 24 hours of it occurring. After purchasing your Gift Card, you can register it at www.thomascook.com/gift-cards.
  3. Reporting A Lost or Stolen Gift Card: Any loss or theft of a registered Gift Card must be reported to us within 24 hours of the loss/theft occurring. To report a registered card as lost or stolen please call 0333 003 5784 or go to your local Thomas Cook or The Co-Operative travel store. We reserve the right not to replace a card or reimburse any funds on it if the loss or theft is not reported to us within the stated 24 hour timescale.
  4. Loading funds onto a Gift Card: The minimum value that can be loaded onto a Gift Card is £10 and the maximum amount that can be on a Gift Card at any time is £5,000. The Gift Cards are re-loadable and the minimum re-load value is £10.
  5. Expiry date: Each Gift Card has an expiry date stated on it. Please note that the balance must be used before expiry date shown or it will be deducted. Checking balance on Card: If you do not spend the entire balance on your Gift Card, the remaining balance will be updated after each transaction. The balance remaining on your Gift Card can be checked in store, online, by calling 0333 003 5784, or by scanning the QR code using a QR code reader / scanner app on your smart phone or tablet.
  6. Using your Gift Card in a travel store: Gift Cards can be used at a Thomas Cook or The Co-operative Travel high street travel store in the UK to pay in full or in part for travel products and services, including travel insurance.
  7. Using your Gift Card online: Gift Cards can be used online at thomascook.com but only to pay for a package holiday operated under one of the following brand names: Airtours, Club 18-30, Escapades, Manos or Thomas Cook. They can also be used to pay for Airtours package holidays on the Airtours website at airtours.co.uk. When using a Gift Card to book one of these package holidays on our web site, you will need to enter the card number, expiry date and CVV number from the Gift Card on the payment page within the holiday booking journey. Important Note re Online Use. Please note that it is not possible to use a Gift Card to pay only part of the payment due when booking a package holiday online or when paying the balance of an applicable holiday previously booked online. You must have sufficient funds on your Gift Card to cover the full amount requested when you reach the payment screen; otherwise the Gift Card will not be accepted.
  8. Using your Gift Card for Thomas Cook Sport packages: Gift cards can be used when you book direct with Thomas Cook Sport by telephone. Please call 01733 224834 to make your Thomas Cook Sport booking and to use your Gift Card as payment either in full or in part, depending on the terms and conditions of the package being booked. Please note that Gift Cards cannot be used to pay for Thomas Cook Sport packages booked online at thomascooksport.com
  9. Excluded Purchases: It is not possible to use your Gift Card to purchase foreign currency, to carry out money transfers or to purchase any other travel money or financial services product (other than travel insurance). Gift Cards cannot be exchanged for cash.
  10. Refunds: If you have used a Gift Card to pay in full or in part for a travel product, and are due a refund of all or part of the cost of that product (e.g. as a result of cancelling or amending your booking), the refund due will be re-credited to your Gift Card in the rst instance, unless the refund amount exceeds the amount that was originally taken from your Gift Card, in which case the remainder will be refunded either to your credit or debit card or in cash, depending on which payment method you used originally.
  11. Refusal or cancellation of Gift Cards: Thomas Cook reserves the right to refuse to accept any Gift Card which has been damaged so as to make it unusable/unreadable, or which we consider has been tampered with in any way or which, in our opinion, is being used to commit any type of fraud. Thomas Cook reserves the right to cancel any Gift Card if, in our opinion, such action is necessary to prevent any fraud or other potential misuse. This does not affect your legal rights.
  12. Limitations: Gift Cards cannot be re-sold, or exchanged for cash. They become void if re-sold or transferred for value. Monies on unused Gift Cards cannot be transferred.
  13. Card Issuer: TCCT Retail Limited, registered of ce: Westpoint, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6FZ. Company registration number 7397858 England.

Difference between gift card and eGift card

The Thomas Cook gift card is a physical plastic card loaded with a value. The Thomas Cook eGift card is a virtual gift sent by email with a value attached. Both operate in a similar manner: they can be redeemed against the same Thomas Cook products and in the same manner. If booking in store, an eGift should be printed off and presented at time of booking. Apart from the physical difference, they differ in terms of expiry date; the eGift has a 24 month expiry, the gift card has a minimum 24 month expiry but may be longer. The gift card can be topped up. The eGift cannot be topped up.

Using a gift card / eGift

In store: You can use your Thomas Cook gift card / eGift as full or part payment against your holiday bookings made in any Thomas Cook or The Co-operative Travel UK high street stores.

Online*: You can use your Thomas Cook gift card / eGift when paying online, provided the funds on the card cover the amount due at the point of booking; this might be the deposit or full amount if booked less than 14 weeks before departure. Unfortunately you cannot use a combination of gift card and debit or credit card.

If your booking reference begins with '5300' you can make use of the 'Make A Payment' option at Thomascook.com to make multiple payments against a current booking using your gift card/eGift. *Restrictions to product type apply – see 3 below.

In store: You can use Thomas Cook gift card / eGift card as payment for all travel products and services including travel insurance but not for travel money services e.g. foreign currency or to purchase another gift card/eGift card.

Online: Gift cards/eGift cards are redeemable against selected holiday packages online at www.thomascook.com. Currently the relevant holidays packages are those operated under any of the following brands airtours, club 18-30, escapades, manos and thomas cook. They are not redeemable against holidays operated under any other brands, including signature, cruise, city escapes, or flexible trips, or against hotel only or flight only bookings.

For bookings made in store, any combination of gift card, eGift card, cash, paper voucher, credit or debit card can used to pay the balance of a holiday.

For bookings made online, provided it is more than 14 weeks before departure, you can pay the deposit of your holiday using gift card/eGift card, if there are sufficient funds on your card to cover the full amount of deposit due*. If the value of the gift card is less than the amount due (deposit, or full balance), then you must first top your card up to the full amount online at www.thomascook.com/gift-cards. *Restrictions to product type apply – see 3 above.

Yes, the card may be given as a gift to someone else to use however we do recommend that the recipient of the card registers their card on receipt at www.thomascook.com/gift-cards. Please note, however, gift cards and eGift cards cannot be re-sold or transferred for value.

Yes, you can purchase or redeem your Thomas Cook Gift card or eGift card in any Thomas Cook or Co-operative Travel UK high street store.

No, the remaining funds on the gift card/eGift card will remain available for redemption until the card/eGift card expires.

Yes, minimum load value is £10 maximum load value is £5000 and applies to gift cards and eGift cards.

Expiry

Yes, this is printed on the back of the card and will always be a minimum of 24 months at the time the gift card was purchased, but sometimes greater.

Yes, this is printed on the eGift and will always be 24 months from date of receipt.

Any funds remaining on your gift card after the expiry date of your card will have been deducted and the card will no longer be valid for redemption.

Registering your gift card or eGift

You are responsible for keeping your gift card safe, and should treat it as if it is cash. Lost or stolen gift cards cannot be replaced unless you have previously registered the gift card with us. Gift cards should be registered at www.thomascook.com/gift-cards.

You are responsible for keeping your eGift safe, and should treat it as if it is cash. Lost or stolen eGift cards cannot be replaced unless you have previously registered the eGift card with us. eGift cards should be registered it at www.thomascook.com/gift-cards.

Keep the card safe and once gifted, encourage the recipient to register the gift card immediately.

Lost, stolen or damaged

You are responsible for keeping your gift card safe, and should treat it as if it is cash. Lost or stolen gift cards cannot be replaced unless you have previously registered them. Please call 0333 003 578 to report a registered card as lost or stolen. Opening hours are 8am-7pm Monday - Friday, excluding Bank Holidays. If you have registered your card, you can also log on to www.thomascook.com/gift-cards under Manage My Card or visit your local store. Any loss or theft of a registered gift card must be reported as soon as the loss is discovered. Any funds remaining on the gift card at the point at which we receive notification of the loss/theft will be protected and transferred onto a new gift card. We cannot reimburse any monies that have been deducted from the card prior to receiving notification, however.

You are responsible for keeping your eGift card safe, and should treat it as if it is cash. Lost or stolen eGift cards cannot be replaced unless you have previously registered them. Please call 0333 003 578 to report a registered eGift as lost or stolen. Opening hours are 8am-7pm Monday - Friday, excluding Bank Holidays. If you have registered your eGift, you can also log on to www.thomascook.com/gift-cards under Manage My Card or visit your local store. Any loss or theft of a registered eGift Card must be reported as soon as the loss is discovered. Any funds remaining on the eGift card at the point at which we receive notification of the loss/theft will be protected and transferred onto a new eGift card. We cannot reimburse any monies that have been deducted from the card prior to receiving notification, however.

Yes, provided you can still clearly see the 16 digit number on the front of the card as well as the expiry and 3 digit CVV code. If the card is required after use, funds can be transferred onto a new undamaged card. To obtain a replacement you should call 0333 003 578 or visit a store.

Try to retrieve it from your Deleted or Trash folder. If you cannot retrieve it from here you can request that the email is resent by calling 0333 003 578.

Types of card carrier

We have several designs to suit any occasion including Birthday, Christmas & Congratulations. Please see in-store /online at www.thomascook.com/gift-cards for current designs.

Purchasing a gift card or eGift card

You can purchase Thomas Cook gift cards or eGifts at any Thomas Cook or The Co-operative Travel UK high street store or online at www.thomascook.com/gift-cards. At present, gift cards can only be purchased using a credit or debit card.

All plastic cards are sent out by 1st class post. Orders placed before 3pm Monday to Friday will be dispatched that day; otherwise they will be dispatched the next working day. Orders for eGift cards will be dispatched real time in an email. You will receive this within 24hrs, usually much faster.

Yes, you will need to enter both the purchaser’s details and recipient's.

Checking the balance of your gift card or eGift card

You can check your card balance online at www.thomascook.com/gift-cards, by scanning the QR code via an app on your smartphone or you can check in store at any Thomas Cook or The Co-operative Travel UK high street store.

Topping up the balance of your card

Only Gift cards can be topped up. In order to do this, please go to www.thomascook.com/gift-cards. Please note egift cards cannot be topped up.

Yes minimum load value is £10 maximum load value is £5,000. Maximum card balance is £5,000.

Yes, you can top-up the gift card after having purchased it. To do so you will need to know the gift card serial number (which is different from the 16 digit card number) located on the back of the card. Note that eGifts cannot be topped up.

Refunds

All refunds are made in the payment method, or combinations of payment methods used to make the original booking. e.g. if a booking was made using a £100 gift card as part payment, and the refund due is £100 or more, you will receive a £100 gift card as all or part of the refund.

Pizza Express UK Terms & Conditions

For any queries relating to the promotional offer please contact [email protected]

eGift vouchers may be redeemed for goods in any Pizza Express restaurants in the UK and Northern Ireland, where such store accepts payment in GBP sterling. To redeem their eGift vouchers customers must produce a valid voucher displayed on their mobile phone or printed email as provided by the Promoter at point of sale. Customers cannot redeem eGift vouchers online. Pizza Express reserve the right to reject illegible or incomplete eGift vouchers. A voucher can be used as full or part payment for Pizza Express goods. No change will be given on eGift vouchers. If a voucher is utilized for part payment, a separate voucher will be issued to customers to the value of any remaining balance which can be spent on future purchases. The remaining balance of a voucher and expiry date of a voucher can be checked at any time by calling Pizza Express Customer Services on 0845 130 2715. eGift vouchers cannot be redeemed for cash or paper gift vouchers and are not for resale. eGift vouchers will expire 24 months from the date of their issue, and any remaining balance will be forfeit following expiry of any Voucher. For any questions related to the terms and conditions and the eGift vouchers, customers can contact Pizza Express customer services on 0845 130 2715 or email: [email protected] Pizza Express Terms and Conditions apply. eGift vouchers are issued by Pizza Express, a company registered in England under number 01404552 with a registered office PizzaExpress Limited, Hunton House, Highbridge Estate, Oxford Road, Uxbridge, Middlesex, UB8 1LX. Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND.

Ticketmaster UK Terms & Conditions

  • For any queries relating to the promotional offer please contact [email protected]
  • E-gift cards can be redeemed in part of in full through Ticketmaster by telephone on 0844 847 1640, or online at www.ticketmaster.co.uk by using the 16 digit number and 3 or 4 digit security number displayed in the text message / e-mail provided by the Promoter.
  • E-gift cards may only be used for purchases in the United Kingdom of tickets to participating events taking place in the UK and other event-related products.
  • E-gift cards are valid for 3 months. Customers will not be able to use their e-gift card once it has expired or claim a refund of any unused funds.
  • E-gift card has no cash redemption value and cannot be exchanged for cash.
  • A payment for Ticketmaster Products can be made partly using the e-gift card and partly by other accepted payment methods (for example, credit or debit cards).
  • Customers can check the amount of unused funds they have left on their e-gift card online here or by calling 0844 847 1640
  • Full Ticketmaster Terms and Conditions apply; www.ticketmaster.co.uk/gcterms.
  • E-gift cards are issued by Ticketmaster UK Limited, a company registered in England and Wales (company number 02662632) whose registered office is 2nd Floor, Regent Arcade House, 19-25 Argyll Street, London W1F 7TS, with VAT registration number GB766098489.
  • Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, JY7 4ND

John Lewis UK Terms & Conditions

E-Vouchers Requested before 5th June 2018 (Online use only)

The John Lewis Partnership e-gift card can be redeemed in John Lewis or Waitrose shops and online at johnlewis.com or waitrose.com as part or full payment for goods (exclusions apply).

You can spend your e-gift card at johnlewis.com or waitrose.com, just select 'use gift card or e-gift cards' on the payment page, then enter the 19 digit number and PIN.

  • E-gift cards expire 24 months from purchase or last use. Buying a product or making a balance enquiry refreshes the 24-month expiry period. After expiry, we will not refund any balance remaining.
  • Protect your e-gift card and treat it as cash. Lost, stolen, expired or damaged e-gift cards will not be replaced or exchanged for a new e-gift or for physical gift cards or cash.
  • E-gift cards cannot be exchanged for cash. No change or refund will be given, except in accordance with customer contracts regulations. Any balance remaining on the card may be applied to future purchases, provided the card has not expired.
  • The card cannot be used to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can it be used for the purchase either directly or indirectly of any financial product or service.

For full terms and conditions and balance enquiries visit https://www.johnlewis.com/customer-services/information-about-our-temrs-and-conditions


  1. John Lewis e-vouchers can only be exchanged for goods online at johnlewis.com. They cannot be used in John Lewis shops or by phone.
  2. E-vouchers may not be used for magazine subscriptions, photo printing or software downloads on johnlewis.com
  3. E-vouchers may not be exchanged for cash.
  4. If the goods purchased online total less than the value of the gift voucher, any balance will be left as a credit for you with johnlewis.com, and will be redeemed against subsequent orders.
  5. E-vouchers may not be used to discharge indebtedness on any account or credit card issued by John Lewis PLC, Waitrose Ltd, or John Lewis Financial Services Ltd, nor may they be used for the purchase either directly or indirectly of any financial product or service, including John Lewis gift vouchers.
  6. When redeeming e-vouchers online for products available via johnlewis.com, you will be required to give the serial number of the voucher, and the online security code available on your e-voucher.
  7. If you have to return goods you have purchased online using e-vouchers, then in most instances we will credit your online shopping account against further purchases. You may also return goods to any John Lewis shop. This does not affect your statutory rights.

Redemption Instructions

  1. Shop as usual on www.johnlewis.com and then proceed to checkout.
  2. At the checkout you'll be asked to enter the following codes:
    • 10 digit serial number
    • 7 character online security code
  3. After entering the above, your order will be automatically updated with credit to the value of the eGift voucher.
  4. If there's any balance to pay, you can use a debit or credit card or your John Lewis account card in the usual way.
  5. If you don't spend the full value of the eGift voucher, the remaining credit will be stored in your johnlewis.com online account and can be used towards your next purchase.

If you find that your electronic gift voucher is not accepted at checkout, check the serial number and online security code you've entered and try again. If you continue to experience any further difficulties, email our Customer Service team, or call us on 08456 049 049 between 7am and midnight, 7 days a week.

Please note: electronic gift vouchers can only be used online once, and they cannot be used in our shops or by phone.

Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND

Tesco UK Terms & Conditions

By Print

  • You can spend your Tesco Ecode card at any UK Tesco store or Tesco direct desk
  • Simply print it out the PDF and present at the till - you do not need your PIN. Mobile phone scans cannot be accepted.
  • For convenience, your Tesco Ecode can be cut out and stored in your wallet

You can buy products at any UK Tesco store or Tesco direct desk with your Tesco Ecode. When spending instore please bring a paper copy of the Ecode as mobile phone scans cannot be accepted at this time. Also redeemable at www.tesco.com/direct where the gift card payment option is available at the online checkout (excludes online grocery purchases). Available balance is shown on your till receipt or by calling 03450 757 757. A credit/debit card is required for online processing and identification purposes. You must be aged 18 or over to use online. Ecodes cannot be redeemed for cash/credit. The card and balance will expire 5 years from purchase or last use. Tesco Ecodes are valuable and should be treated like cash. If lost they cannot be replaced. Damaged, altered or cancelled Ecodes will not be accepted.

Online

  • You can spend your Tesco Ecode online at Tesco Direct where the gift card payment option is available at the online checkout
  • Select the gift card payment option and enter your 19 digit card number at the online checkout
  • You will also need to enter your 4 digit PIN number

The Tesco Ecodes can only be used on Tesco Direct where the gift card payment option is available at the online checkout. Available balance is shown on your receipt, or by calling 03450 757 757. A credit/debit card is required for online processing and identification purposes. You must be aged 18 or over to use online. Tesco Ecodes cannot be redeemed for cash/credit. The card and balance will expire 5 years from purchase or last use. Tesco Ecodes are valuable and should be treated like cash. If lost they cannot be replaced. Damaged, altered or cancelled Ecodes will not be accepted.

Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND

Currys PC World Terms & Conditions

Redemption Instructions

This eGift Card can be used as full or part payment in Currys, Currys digital and PC World stores in the UK. The balance of this eGift Card can be checked at www.dixonsretail.com/giftcards, in any of the aforementioned stores or by calling 0800 897 163. If upon 2 years no credit or debit has been made to the eGift Card, it will expire and any balance will be deducted. Treat this eGift Card as cash and safeguard this card accordingly. Unauthorised use of the eGift Card will not be reimbursed.

Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND

Argos Republic of Ireland Terms & Conditions

For any queries relating to the promotional offer please contact [email protected]

A-cards can be redeemed at Argos manned tills only and cannot be redeemed online or through the self-service points in Argos stores. A-cards can be used as part payment, however cannot be used in conjunction with any other offer and no change or store credit will be given. The expiry date for the validity of the A-card is displayed on the reward. All items are subject to availability. A-cards cannot be redeemed for cash or an Argos Gift Card. A-cards can be reused in more than one Argos transaction. All participants agree to be bound by these terms and conditions. A-cards can be redeemed only at participating Argos stores. A-cards are issued by Argos. ARGOS Terms and Conditions apply. Argos means Argos Limited, Avebury, 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND.

M&S Republic of Ireland Terms & Conditions

  1. This e-gift card can only be redeemed at Marks & Spencer stores in the United Kingdom and Channel Islands (inc. Outlets but excl. BP stores) and online subject to terms and conditions.
  2. It may be exchanged for goods of a higher price than the face value of the e-gift card on payment of the difference.
  3. If any product purchased with an e-gift card is subsequently exchanged for a product of a lower price or a refund, any money owing will be added to the remaining balance on the e-gift card.
  4. This e-gift card cannot be exchanged for cash or used to pay for M&S Money services, products or outstanding card balances, made to measure shirts, cosmetic, appliances, personalised cards or M&S Energy.
  5. If you do not spend the entire balance on the e-gift card the remaining balance will be updated after each transaction and shown on your printed till receipt in store.
  6. This e-gift card has a maximum value limit of £1000.
  7. This e-gift card can be topped up to the maximum value limit.
  8. This e-gift card will be valid for 12 months from the last transaction (transactions include balance enquiries). Any remaining balance will be cancelled on expiry of the validity period.
  9. Please check in store or online for balance enquiries or contact us by phone (local rates apply) on 0333 014 8777.
  10. Please treat this e-gift card as cash. Marks & Spencer will not accept liability for lost, stolen or damaged e-gift cards.
  11. Marks & Spencer reserves the right to amend the terms and conditions of the e-gift card at any time and to take appropriate action, including the cancellation of the e-gift card if at its discretion it deems such action necessary. This does not affect your legal rights.

Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND

Milano Republic of Ireland Terms & Conditions

For any queries relating to the promotional offer please contact [email protected]

Gift cards can be redeemed at any Milano restaurant in the Republic of Ireland. Gift cards cannot be redeemed online. The value on a Milano gift card can be used as full or part payment. All monies on the card must be used by the expiry date which is 18 months from the date of purchase. Any balance left on the card after this date will be deducted. The monies on this card cannot be exchanged for cash. Any remaining balance will be stores on the card and may be used to pay for future purchases. Customers should protect this card and treat it as cash, the balance cannot be returned if lost or stolen. To check the remaining balance on a card customers should visit Milano.showmybalance.com. Milano Terms and Conditions apply. Gift cards are issued by Milano, a company registered in England under number 01404552 with a registered office Milano Restaurants, Hunton House, Highbridge Estate, Oxford Road, Uxbridge, Middlesex, UB8 1LX.

Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND.

Ticketmaster Republic of Ireland Terms & Conditions

  • For any queries relating to the promotional offer please contact [email protected]
  • E-gift cards can be redeemed in part or in full through Ticketmaster by telephone on 0818 719 300, or online at www.ticketmaster.ie by using the 16 digit number and 3 or 4 digit security number displayed in the text message / e-mail provided by the Promoter.
  • E-gift cards can only be used to buy tickets to participating events and other event-related products or services through Ticketmaster in Ireland. E-gift cards cannot be used to buy tickets for events taking place outside of Ireland.
  • E-gift cards are valid for 3 months from the date of activation. Customers will not be able to use their e-gift card once it has expired or claim a refund of any unused funds.
  • E-gift cards have no cash redemption value and cannot be exchanged for cash.
  • A payment for Ticketmaster Products can be made partly using the e-gift card and partly by other accepted payment methods (for example, credit or debit cards).
  • Customers can check the amount of unused funds they have left on their e-gift card online here.
  • Full Ticketmaster Terms and Conditions apply; www.ticketmaster.ie/gcterms
  • E-gift cards are issued by Ticketline Ireland Limited trading as Ticketmaster, a company registered in Ireland (company number 135876) whose registered office is Grafton House, 70 Grafton Street, Dublin 2, with VAT registration number IE 4873338 U.
  • Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND

Tesco Republic of Ireland Terms & Conditions

Tesco Gift Cards can be spent on entertainment, homeware, gadgets and fashion as well as food and everyday essentials. Plus you can earn Clubcard points when spending the gift card instore. With free, secure delivery on orders over 1,000EUR, multiple denominations available and an order time of 4 working days choose your Tesco Gift Card today.

The Gift Card can be spent on products and services in any Tesco Ireland store up to the value shown on the front of the Gift Card. Please treat these Gift Cards like cash, lost or stolen cards cannot be replaced. Gift Cards cannot be exchanged for cash or credit. The card balance will expire after 5 years from purchase or last use. Please check your till receipt or call 01 800 555 955 for your Gift Card balance. Damaged or altered Gift Cards will not be accepted.

For full Terms and Conditions, please visit www.tescoforbusiness.ie

Gift Card Terms and Conditions

  1. Gift Card orders can only be purchased by businesses in UK or ROI. Where a sale is to be paid for by credit card, the card must have been issued by a UK or ROI bank or financial institution and belong to someone that has a UK or ROI business credit card statement address.
  2. Please note Gift Card orders can only be sent to UK or ROI addresses. Arrangements cannot be made for cards to be collected at Tesco stores.
  3. Incomplete or illegible order forms will not be processed.
  4. Tesco Ireland Ltd does not guarantee the availability or delivery of bulk purchases.
  5. Gift Cards will usually be dispatched to the customer within four working days of receipt of payment (usually five working days for the first order). Risk in the cards will remain with Tesco Ireland Ltd until delivery when it then passes to the customer. Title in the Gift Cards will remain with Tesco Ireland Ltd until the customer pays for the cards in full.
  6. If discrepancies are noticed within a delivery, please contact the Tesco For Business Ireland Team by telephone +3531 2152526 prior to activation and within 24 hours of receipt or by the end of the next working day. Any irregularities will be investigated. If at any stage the Gift Cards which have been reported missing are redeemed, Tesco Ireland Ltd fully reserves the right to take legal action.
  7. Tesco Gift Cards cannot be refunded or exchanged for cash or credit.
  8. The Gift Cards will have no value until activated by telephone. When the password is given the entire order will become active within 24 hours. It is the responsibility of the customer to ensure that the password selected to activate the Gift Cards is kept secure.
  9. Unused Gift Cards cannot be returned.
  10. The card and balance will expire five years from purchase or last use.
  11. Payment in full by cash or cheque payable to Tesco Ireland Ltd must be received for all orders. Please ensure there are sufficient funds in the relevant account or you may incur processing fees. Tesco Ireland Ltd cannot be held accountable for these fees.
  12. Responsibility for the cards passes to the customer at the time of delivery. Tesco Ireland Ltd has no liability for lost, stolen or damaged cards, whether or not they have been redeemed.
  13. Use of trademarks or logos of Tesco Ireland Ltd, or any of its trading companies, on customer's own materials is only permitted with the prior WRITTEN consent of Tesco Ireland Ltd. Provided that, the customer is permitted to use Tesco's logo to advertise that the customer is able to provide Tesco Gift Cards. Tesco reserves its right to withdraw this permission at any time for any reason whatsoever and will do so by providing the customer with written notice. This permission will otherwise terminate automatically if the agreement is terminated or when the customer has used all of its Tesco Gift Cards, whichever is the earliest date.
  14. Breach of any of these conditions will entitle Tesco Ireland Ltd to discontinue supply immediately and seek any appropriate legal remedy including, but not limited to, damages and / or injunctive belief.
  15. FORCE MAJEURE - Tesco Ireland Ltd may, without liability, totally or partially suspend or cancel deliveries in respect of any period in which it is prevented or hindered from performing its obligations hereunder by reason of any cause beyond its reasonable control. This shall include but not be limited to: an act of God, war, riot or civil disturbance, strike, lockout or other labour dispute, fire, flood, drought or accident, legislation, requisitioning or other act or order by any government department, council or duly constituted authority, breakdown of plant or machinery (including transport), shortages or unavailability from Tesco's normal sources of products or of any other cause (whether of the foregoing classes or not) beyond Tesco's control.
  16. This contract is governed by the laws of Ireland and the parties hereby submit to the exclusive jurisdiction of the Irish courts.
  17. Tesco Ireland Ltd reserves the right to decline the supply of Gift Cards to any customer.
  18. Tesco Ireland Ltd reserves the right to change the above Terms and Conditions from time to time.
  19. Tesco Ireland Ltd shall at all times comply with the terms of the Data Protection Act 1998 and any other applicable privacy laws, instruments or regulations in carrying out its obligations under the terms of this Agreement. For more information on how your data is used by Tesco Ireland Ltd please call Customer Services on 1850 744844.

Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND

Dunnes Republic of Ireland Gift Card/Voucher Terms & Conditions

These Terms and Conditions ("terms") apply to the purchase of gift vouchers or gift cards (hereinafter called "vouchers") from Dunnes Stores ("us" or "we", as applicable) by any company, partnership individual or other legal entity ("you") whether purchased online, in store or otherwise and your purchase of vouchers confirms your acceptance of these terms.

Where you purchase vouchers through our online gift card order system your purchase is also subject to the Website Terms of Use. Your use of our website confirms your acceptance of those terms.

Exchange for goods

  • Validly activated and verified vouchers can be exchanged for goods (excluding lottery tickets, saving stamps and vending machine sales) up to the value of the voucher or for goods at a higher price upon payment of the difference.
  • Vouchers may not be exchanged for cash or other vouchers
  • Vouchers exchanged for goods at a lower value will be retained by us. Remaining balances less than €1.00 will be paid in cash; all other balances will be applied to a gift card.
  • The minimum amount required to activate a gift card is €1.00. The maximum amount that can be credited to a gift card is €1,000.00
  • Vouchers can be exchanged for goods in the jurisdiction of purchase only.
  • To alter or deface vouchers in any way will render them invalid/void.
  • We reserve the right to refuse purchase of or to cancel vouchers at any time in our sole discretion if we deem that necessary
  • Vouchers are subject to verification at time of presentation and we reserve the right not to accept vouchers in our absolute discretion.

Online Gift Card Order system

  • All transactions made via the gift card online order system are in Euro currency.
  • Minors are prohibited from using the online order system on our website or affiliated sites. By using the online gift card order system you represent that you are at least 18 years of age.
  • Vouchers purchased through the gift card online order system can be exchanged for goods in the Republic of Ireland only.
  • Payments on online order system are by debit or credit card only.
  • When gift cards are ordered online a shipping fee (registered post) will apply: ROI €6.10, UK/NI €6.25 and Rest of the World €6.25 per order. (Please note charges are subject to change without notice).
  • The completion of the online gift card order application does not constitute our acceptance of your order. Our acceptance of your order will take place only when payment has been received and we dispatch your order.
  • Gift card orders will be dispatched within 5 working days of receipt of payment or as soon as possible thereafter.
  • Orders will be dispatched to the address stated on your order subject to receipt of payment.
  • All risk in the vouchers pass to you once delivered to the address on your order.
  • Non-delivery of vouchers must be notified to us as soon as possible. Any shortfall of vouchers delivered against a relevant order must be notified to us within three working days of delivery.
  • Neither we (nor any of our affiliates, tenants or suppliers) will be liable for damages arising out of misuse of the online gift card order system
  • We shall have no liability for delay or failure to deliver vouchers to you where the delay or failure to delivery is caused by circumstances wholly or partly beyond our control.
  • Vouchers purchased online may only be returned or refunded in accordance with your legal rights.
  • With the exception of corporate customers you may cancel your online order. Please refer to Clause 7 of our General Terms and Conditions for details of how to cancel an order during the Cooling Off period.
  • The vouchers must be returned before use and within 14 days of receipt by returning to us by registered post within this time frame. Payments will be refunded upon our receipt to the same payment method only. We have no liability for vouchers that are returned late, mislaid or stolen in transit.
  • The nature of the internet is such that we cannot guarantee privacy or confidentiality of any information passing over the internet. We collect and store your information in accordance with our Privacy Policy and for the purpose of delivering your vouchers to you. In accessing this online system and availing of the online order system you accept that electronic mail messaging and the internet may not be free from interference by third parties and may not remain confidential. Your use is at your sole risk.
  • We cannot guarantee the gift card online order system will be available to customers 24 hours a day, 7 days a week, 52 weeks a year and we reserve the right to cease the online order system at any time (whether temporarily or permanently).
  • You agree not to post or publish offensive, libellous, defamatory, illegal or unlawful material when inscribing a message on a chosen voucher. While we reserve the right to monitor the content of the message, we do not exercise editorial control over the material being posted. We may at our discretion however change or remove any material that is libellous, defamatory, illegal or unlawful in nature.
  • The minimum online voucher is €10.00. The maximum online purchase is €320.00

Lost/stolen vouchers

  • Lost or stolen vouchers cannot be replaced and we accept no liability for lost, stolen or damaged vouchers.

Expiry

  • Gift vouchers expire on the date specified and printed on the back of the gift voucher.
  • Gift cards will expire and the balance thereon can be deducted 24 months after (i) the date of purchase or (ii) the last card use, whichever the later. A card use does not include a balance enquiry.

Resale of vouchers and Intellectual Property Rights

  • Vouchers are for personal use only and cannot be offered for re-sale or other commercial use including as a prize or incentive without the prior written consent of Dunnes Stores.
  • If our consent is forthcoming it may be subject to any conditions which we impose at our sole discretion.
  • You may not sell vouchers at a discount against face value to third parties and no consent shall mean, shall be taken to mean or shall be deemed to be consent to sell or offer vouchers at a discount at any time.
  • You may not use or adopt any product image, corporate title, designation, service mark, trademark, any intellectual property right or trading name of Dunnes Stores (Dunnes Brand) without our written prior consent and a consent to sell to third parties shall not be taken to mean or shall not be deemed to mean a consent to use any intellectual property rights of Dunnes Brand.
  • You may not dispatch vouchers or related material to any third party in the absence of our prior written approval of all artwork incorporating Dunnes Brand.
  • No consent to use Dunnes Brand shall be taken to be a general consent to use Dunnes Brand otherwise than specifically provided for in the consent. You must apply to obtain our consent for every individual use of Dunnes Brand.
  • We may withdraw our consent or approval at any time at our sole discretion.

Liability

We exclude liability for any claims, losses, demands or expenses of any kind howsoever arising, including but not limited to any claims, losses, demands or expenses that arise in connection with any transaction or dealing between us and a voucher holder or anything else in connection with these terms.

Variation

We reserve the right to amend or vary these terms and conditions in our sole discretion at any time, without affecting orders already placed. Your use of the website is deemed acceptance of its terms.

Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of the Republic of Ireland and all disputes will be referred to the exclusive jurisdiction of the Irish Courts.

The above Terms and Conditions do not affect your statutory rights as a consumer.

These Terms and Conditions ("terms") apply to the purchase of gift vouchers or gift cards (hereinafter called "vouchers") from Dunnes Stores ("us" or "we", as applicable) by any store or otherwise and your purchase of vouchers confirms your acceptance of these terms.

Where you purchase vouchers through our online gift card order service your purchase is also subject to the Website Terms of Use. Your use of our website confirms your acceptance of those terms.

Promoter: VELUX Company Ltd, Woodside Way, Glenrothes, Fife, KY7 4ND